How the Skimmer Integration Works: A Step-by-Step Walkthrough

Side by side: a tech's route in the Skimmer app with completed stops, and the same tech's FieldPay Pay tab showing $1,240 paid for those jobs

Skimmer already knows every route stop your techs finish and every work order they close. FieldPay's job is to turn that completed work into a payout request — automatically, the same day. Here's exactly how the setup works, screen by screen.

To get there: select the icon with your company name in the upper right corner of Admin, then go to Integrations → Skimmer.

Step 1: Connect your Skimmer account

Open the Skimmer page in FieldPay and a pairing code is already waiting for you. Enter it when you activate FieldPay in Skimmer's marketplace. The code refreshes every 30 seconds, so copy it right before you paste it. That single code is the only thing you copy between the two systems, and the FieldPay page updates on its own the moment Skimmer finishes the connection.

FieldPay Connect Skimmer card showing a six-digit pairing code, a Copy button, and a countdown until the code expires
Enter this code when you activate FieldPay inside Skimmer. A fresh one appears every 30 seconds.

Once you're connected, a Finish Setup checklist at the top of the page tracks what's left: at least one payable tech, your payout triggers, and turning on sync. It disappears once everything is done.

FieldPay Finish Setup checklist: Connected, At least one tech is payable, Choose payout triggers, Turn on sync
The checklist shows exactly which setup steps are left.

Step 2: Review your techs

FieldPay pulls in every tech from your Skimmer account and lists them in the Techs card, each with a status:

  • Payable — the tech is linked to a FieldPay member and gets paid for their completed work.
  • Invited / Not invited — the tech hasn't joined FieldPay yet.
  • No email — add an email for the tech in Skimmer so FieldPay can invite or match them.
  • Turned off — you've switched Pay off for someone who shouldn't be paid through FieldPay, like an office account.

Techs are linked automatically when their Skimmer email matches the verified email on their FieldPay account. If the emails differ, use Map to link the tech to the right person by hand. Every new Skimmer tech starts with Pay on.

Turn on Auto-invite techs and FieldPay emails an invitation to every payable Skimmer tech who isn't on your FieldPay roster yet — no manual roster entry. You can also invite one tech at a time with Invite. Work a tech completes before joining isn't lost: it waits for them, and their payout requests are created as soon as they join.

FieldPay Techs card listing Skimmer techs with Payable, Invited, No email, and Turned off statuses, a Pay toggle and Map button for each, and the Auto-invite techs setting
Every Skimmer tech, whether FieldPay can pay them, and what to do about the ones it can't yet.

Step 3: Choose your payout triggers

In the Completed Work card, under Payout Triggers, you pick which Skimmer route stops and work order types — Repair, Service Call, Filter Clean, or whatever types you run — create a payout when completed. Route stops are priced from the service location's labor cost, and work orders from the work order's labor cost.

Only the triggers you select create payout requests. Leave everything unselected and FieldPay tells you so directly: "Nothing selected — no work will trigger payouts." Use Select all / Clear all to move fast, or search to find a specific type.

FieldPay Completed Work card with Preview and Sync now buttons, a Look back setting, and Payout Triggers showing Route Stop and selected work order types
Choose which route stops and work order types trigger payouts. Preview and Sync now live on the same card.

Configure labor costs in Skimmer first. FieldPay only turns an item into a payout request if it has a labor cost in Skimmer at the moment it's completed — set this before you go live:

  • Route stops: Customers → Service Rates (upper right) → Configure Labor Cost. Enter the dollar amount and set the labor cost type to Per Stop. A route stop won't sync without both.
  • Work order types: Settings → Work Order Types → Labor Cost

Update either one any time before a job is marked complete and the correct amount will sync — nothing to do on the FieldPay side.

Step 4: Preview before you go live

Before anything is created for real, run a Preview. Set the Look back window — how many days of completed Skimmer work to check — and FieldPay walks through that work without creating a single payout request. You see what it found, so you can sanity-check your techs, triggers, and labor costs before anything touches your queue.

Step 5: Choose how payout requests are approved

In the Connection card, Auto-approve payout requests decides what happens to each new payout request. Leave it off and requests wait in your approval queue for you to review. Turn it on and they're approved as soon as they're created. The Test button on the same card checks that the link to Skimmer is still live.

FieldPay Connection card showing Skimmer connected with sync on, a Test button, and the Auto-approve payout requests setting
Review every request yourself, or let Skimmer work approve itself.

Step 6: Turn on sync

Happy with the preview? Flip Sync on in the Connection card. The switch unlocks once you have at least one payable tech and at least one payout trigger. From then on, FieldPay keeps checking Skimmer automatically, and completed work that matches your triggers becomes payout requests. The Last synced time on the Completed Work card shows the most recent pass.

Turn on Skimmer sync confirmation: Sync imports completed work that matches your payout triggers. Payable work creates payout requests that enter the approval queue for review.
Turning on sync confirms exactly where new payout requests will go.

Sync starts from the moment you turn it on. Automatic sync only picks up work completed after sync was turned on — it never reaches back on its own, so going live never pays out old work by surprise.

To pay work completed earlier (say, this morning's route before you flipped the switch), set Look back to cover it, run a Preview, then select Sync now. Anything already processed is skipped, so nothing gets paid twice.

Sync from Skimmer now confirmation: This runs a real sync over the last 1 day of completed work. Anything already processed is skipped.
Sync now reaches back over your look-back window on demand.

What happens after go-live

From here it's hands-off. A tech finishes a filter clean, a repair, a route stop — whatever you've set as a payout trigger. FieldPay creates a payout request with the customer, service type, and amount already filled in from Skimmer's own data. You approve it (or auto-approve does), and your tech is paid on your payout schedule — the same day by default.

If FieldPay can't import a piece of completed work, it retries automatically, and a Sync Issues card on the Skimmer page lists anything that still needs attention.

Next steps

That's the whole setup — connect, review your techs, choose payout triggers, preview, and turn on sync. Want to see it running against your own Skimmer account?

Get started → Book a demo